TeleVantage

The most advanced phone system available today. Future-proof architecture for tomorrow.

Vertical's TeleVantage is the feature-rich, software-based phone system that combines the power of your desktop computer with the most advanced communications technology available today. Built on an open-systems architecture, TeleVantage provides more value for your money than any other phone system, while safeguarding your investment for the future. 

TeleVantage: Feature for feature, no other phone system provides more value for the money

For small to midsized businesses and corporate branch offices, Vertical (formerly Artisoft) TeleVantage is a feature-rich software-based phone system delivering greater flexibility, value and lower cost of ownership. TeleVantage operates on Microsoft Windows 2000/NT servers, industry-standard Intel voice-processing hardware, and any H.323, ADSI, IP or CLASS feature phone. Scaling easily up to 96 trunks by 264 extensions, TeleVantage provides intelligent call management, ACD, graphical interface, IP telephony, Web browser capability, and messaging. An intelligent, Windows-based interface provides complete call and message control from your PC desktop. Conference calls, forward, transfer or screen your calls with the click of a button. 

TeleVantage delivers a superior feature set at a lower cost of ownership than a proprietary phone system. TeleVantage includes a robust software-PBX, comprehensive messaging capabilities, professional auto attendants, and much more in a turnkey system. You get all the features and flexibility you need to grow your business up to 96 trunks by 264 stations: 

Comprehensive Voice Mail System

With TeleVantage, you don't need to pay extra for basic features such as voice mail. You get the most comprehensive and advanced voicemail system included as standard.

Automated Attendant

TeleVantage provides professional, efficient call answering that enhances your company's image. Callers can dial an extension directly or use the dial-by-name directory.

Call Center: Powerful, Feature-Rich and Priced Right

TeleVantage Call Center leverages TeleVantage to enable businesses to implement powerful, affordable call centers to drive revenues and deliver superior customer service. TeleVantage Center offers a sophisticated feature set, including IP telephony to enable Web-based call centers and support agents working remotely; Voice-over-IP toll bypass to reduce costs; intelligent call management, queuing, and agent training features; and comprehensive trend analysis reporting and real-time statistic monitoring.

Comprehensive Call Management

TeleVantage users can screen or route calls or use "follow-me" call forwarding to ensure that they never miss an important call.

Intelligent Graphical User Interface

TeleVantage enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

Graphical System Administration

TeleVantage provides an easy-to-use, Windows-based system administrator interface, and makes maintaining the phone system as easy as administering your network.

Voice-over-IP Support

Based on the common H.323 standard, the TeleVantage IP gateway allows users to route calls over the Internet or a corporate intranet. This saves you money by avoiding long distance tolls and makes dialing branch offices as easy as calling an extension down the hall.

Open API

The TeleVantage open API enables you to integrate your phone systems with any other software or hardware. Your information systems department will also be able to build custom applications that tightly integrate with your TeleVantage system.